Why Nancy Macharia deserves credit for these 10 automated services by TSC

Why Nancy Macharia deserves credit for these 10 automated services by TSC


Dr. Nancy Njeri Macharia, the current Teachers Service Commission (TSC) Chief Executive, was once a classroom teacher.

She graduated from Kenyatta University with a Bachelor of Education in English/Literature in 1987 before she started working at Kahuhia Girls’ Secondary in Murang’a, where she remained for five years until she was promoted to deputy head teacher at Kianderi Girls’ Secondary in the same county.

She later left the teaching arena to be a staffing officer, rising through the ranks until she was appointed the TSC CEO nearly three decades after she was employed.

In 2002 she pursued a Master’s degree in education at Bristol University in the UK, specialising in management of policy studies.

As the director-teacher manager, she reported directly to the CEO and was tasked with the management of her four senior deputies, 47 county directors, 177 office staff and more than 1,500 field staff.

Part of her previous role was negotiations with teachers’ unions to mitigate disruptions.

In 2014, she was awarded the Order of Grand Warrior by President Uhuru Kenyatta for her contribution to development in and outside her workplace.

She was a member of the team that steered the national integrated data system for TSC, including negotiating and getting funding from the World Bank.

She initiated the teacher management information system in a bid to eliminate ghost workers that have been a major concern in public service.

In her CV, Ms. Macharia has listed travelling, gym, music, farming and assisting the less fortunate as some of her hobbies. Nancy Macharia Biography.

She was first appointed the TSC Secretary/Chief Executive Officer to take over from Gabriel Lengoiboni who retired on June 30th, 2015.

Her appointment followed the conclusion of a competitive recruitment process that started on May 1st, 2015 when the position was advertised.

The advertisement for the post of CEO attracted 69 candidates. Four were shortlisted. After two days of interviews, Ms. Macharia was selected to be the ninth, and first female, chief executive to head TSC since the first appointment in 1967.

She holds a Master of Education (Policy and Management) degree from Bristol University, UK and a Bachelor of Education degree in English/Literature from Kenyatta University. She has worked in the education sector for more than 28 years.

Born in 1963, Ms. Macharia has trained both locally and internationally in Corporate Governance, Public Procurement, Policy Formation, Information Communication Technology (ICT), Proactive Management and Business Excellence Models, among others.

She is a member of the Kenya Association of Public Administration Management (KAPAM) and Institute of Directors.

Ms Macharia is the 9th Commission Secretary/Chief Executive Officer after Mr Jesse Muhoro (1967 to 1974), Mr James Kamunge (1974 to 1977), Mr Duncan Mwangi (1978 to 1980), Mr Joseph Lijembe (1980 to 1982), Mr Jackson Kang’ali (1982 to 1998), Benjamin Sogomo (1998 to 2003), Mr James Ongwae (2003 to 2004) and her predecessor Mr Gabriel K Lengoiboni.


1. Online Teacher Transfer

The process of application for transfer has been automated. This makes it easy for teachers to apply for transfer from anywhere in the country.

2. Application for Employment

The application for TSC vacancies are done through the online recruitment portal. This ensures transparency since applications can be tracked and screened.

It also reduces paperwork and improves record keeping.

3. Email Activation

Using official email for communications makes it easy to communicate to teachers and other stakeholders.

It has reassures teachers that the information provided is legitimate. Through the emails, the Commission has circulated the monthly teachers newsletter ‘Mwalimu News’ and other relevant communication.

4. Automation of Wealth Declaration Process

As public servants, Commission employees are required to declare their wealth after evry two years. To ease this process, TSC has automated wealth declaration.

5. Automation of the Appraisal Process

In following with the government’s Result Based Management Approach, the Commission introduced Teacher Performance Appraisal and Development (TPAD) system to ensure efficient performance management of the teaching service.

6. Automation of Posting, Entry and Exit process (Casualty)

The entry and exit process that was manual has now been automated. Teachers are now put on payroll once they report on duty.

The digitisation of the Commission’s records has marked a major milestone as the Commission is fully digital in its service delivery.

7. Updating of Teacher Profile

In its role as a regulator and employer, the Commission ensures that only qualified and competent teachers join the profession.

Majority of the teachers have updated their skills by furthering their knowledge. The profile therefore includes the teaching subject combination and professional qualification.

8. Electronic Document Management System (EDMS)

Through the establishment of an Electronic Document Management System (EDMS), the Commission can now handle teacher’s issues simultaneously from their points of service.

EDMS involves retrieval and archival of teacher’s documents in electronic format.

9. Alternative modes of Curriculum Delivery

Teachers are critical in ensuring continuity of learning within and without the classroom walls.

Periods such as during Covid-19 pandemic, when teacher – learner face-to-face interaction is either stopped or significantly reduced, alternative delivery modes and pedagogies are required.

10. T-Pay system.

Through the T-Pay system teachers can access their payslips anywhere anytime with ease. Payment of salaries is also prompt and efficient.

Teachers can send their payslips to third parties like banks and unions. They can easily apply and approve loans on the portal. They can also stop transactions they dont like.


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