The Commission is committed to improve its service delivery through automation of its processes.
To operationalize this, the Commission issued Circular 2/2021 dated 15th February 2021, Upscaling of Online Services for Teachers, which provided guidelines on automation of services.
In order to enhance the security of teachers’ information and in line with the Data Protection Act 201 9, the Commission requires all teachers to update their TPAY profile in the following manner:
i. Access the payslip page through the TSC website and log into TPAY,
ii. Upload a passport photo clearly showing the face, without glasses or head-covered,
iii. Enter and verify current mobile numbers,
iv. Once you enter the mobile number and OTP (One Time Password) will be sent to your mobile number.
v. Input the OTP to validate the mobile number.
vi. Click on the validate tab to verify that it is the correct mobile number,
NB: Only a valid code will be accepted and once verified the number cannot be changed, The mobile number will be used during loan application and approvals
vii. Enter and verify official email issued by the Commission e.g email@example.com ,
NB: A One-Time-Password (OTP) code will be sent to the email provided. Only a valid code will be accepted to veHfy the email. The email will be used duHng loan application and approvals. viii. Click on the validate tab to verify the email.
In this regard, heads of institution are required to:
- verify and approve the profile of teachers under their supervision within 30 days from the date of this circular.
- have their profiles verified and approved by the Sub-County Directors (for head teachers of primary institution) and County Directors (for heads of post primary institutions) respectively. This should be done within 30 days from the date of this circular.
Heads of institution who will not have validated the particulars of teachers under their supervision within the stipulated time will not be able to access their TPAY accounts.
The TPAY validation exercise takes effect from 9th June, 2022 and will close on 15th July 2022 For assistance, teachers may seek help on the verification through the following address; firstname.lastname@example.org or TSC County Offices.
County Directors and Sub County Directors are directed to ensure that the contents of this circular are disseminated to all teachers serving under their respective jurisdictions.
D . NANCY NJERI MACHARIA,
CBS SECRETARY/CHIEF EXECUTIVE
email Verification OTP Code is not going through.
I can’t get my OPT for email
Hi sir/madam email validation is a big problem.what can I do.sioni hio code
It’s difficult validating this,no verification code is being sent, when you put in the TSC email we were given it isn’t accepting.Please help
am mutisya william my tsc no.75822 am getting problem to log in my tsc email
i need your help
My OTP not coming after logging in my email address since yesterday now the 2nd day.kindly help
How can retrieve the tsc email.I cannot recall it.Assist please.
They should clearly come out and address the difficulty of email validation as no otp is sent for email validation. Otherwise,this is Kenya for us.
I cannot recall my email address.Kindly assist
If someone do not remember your TSC corporate email what would happens in this case in order for one to start and finish his application?
The verification code isn’t coming too
Kindly assist me with the procedure on how to recover my TSC email, I’ve forgotten it.
Cannot access the email,how do I recover it
Cannot access the email,how do I recover it,Justus Musili tsc no 538360
It is doing well even for email validation
Deployment to secondary School should be based on the year of graduation of the P1 TEACHERS already in service
I changed my phone number so I can’t get the otp
OTP verification code is not available. Please assist.
How do i recover my tsc email?
Please assist us
How did you get code?
Email code validation not forthcoming, organize your updates properly,we are suffering we can’t access our payslips n we need them to acquire loans from financial institutions, economy is biting us due to high cost of living
Email verification code
How do I get to from email
How do l get email verification code sent via TSC email
KINDLY ,can we be told where the inbox is in this Tsc email?
I trust a game is being played either by the company providing the mail platform.
OTP not received in my tsc email.what is the alternative method
Why not allow teachers to use normal E-mail accounts. Enough of this experiments on teachers.
Email validation otp code not forthcoming hence can’t access P9 for tax return
admins work on the @mwalimu.tsc.go.ke emails, u log in but there is no inbox, what of those who never activated those office 365 emails?
This email verification code is a hard question even to the originators of this process,if not then where is the answer
we forgot those emails long ago …. is there link to retrieve them
Rsose am stranded ..email verification code is not comng
Otp for email validation is anightmare ,why frustrate loyal workers?.Isaiah
OTP for email not forthcoming what to I do?
Opt code for email validation is not forthcoming
Why can’t I get the validation code for the email I created. email@example.com ???
why am i not receiving the validation code?
why is my validation code not being sent to me?
I have tried countless times with no avail .What is the reason
I can not get verification code to verify my email
I have tried severally to validate email,but have not succeeded
I can’t get my verification email code, while trying to reset my password,it reads contact administrator. Please help