The Teachers Service Commission (TSC) want teachers to update their T-Pay profile details inorder for them to access various T-Pay services.
According to the Commission all teachers together with its secretariat staff must update their T-Pay details by 15th July 2022.
TSC CEO Dr Nancy Macharia says the exercise which started on 9th June, 2022 is aimed at protecting its employees from fraudsters and in turn help enhance security features of its systems.
She said the TPAY system handles teachers and secretariat Pay slips, P9 statements, Control sheets, Third Party transactions, application and approval of Loans process and so must be secured.
Macharia says users of the system have faced security challenges in the past where fraudsters have used details of legit users of the system to gain access into the system.
Some teachers have been subjected to excruciating pain through T-Pay fraud. For example paying for loans they didn’t take.
To curb this, she says the Commission has enhanced security by introducing a two level authentication process, where OTP (One Time Pin) is sent to the user’s registered phone number or Email to enable them log in.
Secondly, the user’s passport size photograph is to be updated in the TPAY user profile for purposes of identification.
This feature comes in handy as it shall assist the financial institutions like banks and Saccos in physical identification of the applicants on financial services as legitimate users and owners of the TPAY accounts.
In order to enhance the security of teachers’ information and in line with the Data Protection Act 201 9, the Commission requires all teachers to update their TPAY profile in the following manner:
i. Access the payslip page through the TSC website and log into TPAY,
ii. Upload a passport photo clearly showing the face, without glasses or head-covered,
iii. Enter and verify current mobile numbers,
iv. Once you enter the mobile number and OTP (One Time Password) will be sent to your mobile number.
v. Input the OTP to validate the mobile number.
vi. Click on the validate tab to verify that it is the correct mobile number,
NB: Only a valid code will be accepted and once verified the number cannot be changed, The mobile number will be used during loan application and approvals
vii. Enter and verify official email issued by the Commission e.g firstname.lastname@example.org
TO ACCESS OTP FROM YOUR TSC EMAIL ACCOUNT
Go to https://office.com and enter your email address e.g. email@example.com then enter your password and click Sign in
Now locate Outlook and click it to access your inbox where your OTP is found
Now locate the message with your OTP and Click it to open
Get the email OTP code and go to your T-Pay portal to enter it and validate
Once you have validated your email OTP code your T-Pay Quick Access tools launch. Thes tools include your Latest payslip, Latest P9 form etc.
Contact your headteacher and ask him/her to validate your details which he/she will do through his/her T-Pay account. If you are the headteacher then contact your Sub County Director to validate your details.
Kindly note if you have problems with your email account, contact your TSC County ICT officer who will help in the following;
1. Resetting your email password
2. Registering you with a new email account if you don’t have one for example intern teachers