The Kenya National Examinations Council (Knec) has finally responded after the disquiet over the Grade 4, Class 8 online portal.
Most schools had completed the assessments and were hopeful of uploading the results inline with the Knec LCBE guidelines.
Some schools had already started the upload of the scores without issues. However trouble began when the portal would not open and where it did it brought a complete different school.
Knec has come out to explain the error experienced by teachers and ICT gurus and when it will resolve.
One of the Knec ICT officers incharge of the online systems said the system is undergoing scheduled maintenance and will be back and running when the process is completed.
Mr Opiyo also said the system is overwhelmed by numerous requests but they are working to exceed user the limit.
2.1 Enrolment and capture of learners’ biodata
2.1.1 The Learner Enrolment Platform, assessment tools and all related materials shall be accessed through the KNEC LCBE Project, 2020 NASMLA platform portal using the school username and password issued by KNEC as used during MLP and KCPE examination registration purposes. A user-guide will be provided on the website.
2.1.2 For new schools/schools that are not registered in the KNEC portal, the headteachers are expected to liaise with their respective SCDEs to be issued with a username and password by KNEC for purposes of accessing the assessment portal.
2.1.3 The KNEC assessment portal will be accessible to enable headteachers to capture and upload biodata of learners in their schools including:
a) Class;
b) Name of learner;
c) Year of Birth;
d) Gender;
e) Religious Education (CRE/IRE/HRE) subject option (for Standard 7 and 8);
f) Kiswahili/Kenyan Sign Language (KSL) subject option (for all classes);
g) Disability (if any).
2.1.4 For learners with special needs and disabilities, provisions will be made in the portal for their data to be appropriately captured, either in the age-based (regular) or stage-based curriculum pathway.
2.1.5 For Grade 1 to 3 and Standard 5 to 7, schools may key in learners’ biodata online or download an Ms-Excel sheet which will be available on the LCBE Project, 2020 NASMLA platform, key in the details offline then upload the Ms-Excel sheet.
2.1.6 For schools whose Grade 4 learners enrolled for the Monitoring Learner Progress (MLP) assessment in 2019, their learners’ biodata is already transferred to the LCBE Project, 2020 NASMLA platform. For this level, schools will be allowed to make amendments on their learners’ biodata online only.
2.1.7 For schools whose Standard 8 candidates registered for the Kenya Certificate of Primary Education (KCPE) examination in 2020, their learners’ biodata is already transferred to the LCBE Project, 2020 NASMLA platform. For this level, schools will not be allowed to make any amendments on the database.
2.1.8 The enrolment portal will remain open for schools to upload/amend their learners’ biodata throughout the assessment period for each level except for Standard 8.
2.2 Administration of the assessment at school level
2.2.1 The assessments shall be administered at school level by teachers, under the guidance of their respective headteachers.
2.2.2 All the assessment tools have been developed based on the topics/strands of the syllabus/curriculum designs which should have been covered by March 2020. The content/skills covered in previous classes/grades will also be assessed.
2.2.3 The assessments will therefore serve as end-of-term or formative/classroom assessments and shall be conducted under similar conditions.
2.2.4 Prior to the actual assessment, headteachers are requested to download the following documents from the LCBE Project, 2020 NASMLA platform to enable them to prepare adequately for the assessment:
a) Assessment schedules (timetables);
b) Advance Instructions for Mathematics (Grade 4);
c) Advance instructions on Assessment of learners with special needs and disabilities.
2.3 Preparations before the Assessment
The following are the preparations that must be put in place before conduct of the assessments:
2.3.1 Institutional COVID-19 Response Committee shall ensure preparedness and compliance to COVID-19 health and safety protocols.
2.3.2 The headteacher will ensure availability ofthe infrastructure for downloading and printing of assessment tools as well as uploading of scores.
2.3.3 Briefing and sensitization of personnel involved in the assessment to be cascaded as follows:
i) Regional, County and Sub-County MoE and TSC officials;
ii) CSOs and Headteachers;
iii) Teachers administering the assessment; and
iv) Learners.
2.3.4 Headteachers should ensure adherence to administrative circulars, including assessment schedules (timetables).
2.3.5 The headteacher shall provide the enrolment data of learners through the KNEC portal (before closure in March 2020 and after reopening of schools).
2.3.6 Headteachers should have all the assessment materials printed and ready for administration all days printed and ready for administration a day before the start of the assessment. The assessment materials to be printed include:
i) Assessment tools as indicated in the Assessment schedules (timetables);
ii) Advance instructions (where applicable);
iii) Scoring guides (at the appropriate times after administration of the assessment);
iv) Learners’ questionnaire for Grade 4, Standard 6 and 8.
2.3.7 To ensure security and safety, the printed assessment tools should be stored in the headteacher’s office in a lockable cabinet.
2.3.8 The stored assessment tools shall be retrieved and issued to the teacher conducting the assessment as per the assessment schedule (timetable).
2.3. 9 Headteachers of schools facing challenges with printing ofassessment tools and uploading scores should liaise with their respective SCDEs for assistance. For schools without JCT facilities, the SCDE shall ensure that downloading and uploading ofassessment tools and data is undertaken in a learning institution (such as nearby primary/secondary schools, TTCs, TTis and universities);
2.3 .10 SCDEs facilitate printing of hardcopies of assessment materials and keying in of scores for identified public schools that completely lack access to internet connectivity and are far-flung.
2.4 Conduct of the Assessment
On each day of the assessment, the following activities shall be undertaken:
2.4.1 Headteachers shall inspect classrooms to ensure health and safety ofteachers and learners;
2.4.2 As is the case during end-of-term assessments, teachers shall ensure that there are no
stimulus materials in the classrooms;
2.4.3 Teachers shall confirm the attendance of learners, account for any absentees and brief
them on the conduct of the assessment. In particular, teachers should inform the learners that the assessments are not examinations;
2.4.4 Teachers shall collect assessment tools from the headteacher and administer the
assessment while ensuring that all learners, including those with special needs and disabilities, are provided with the appropriate assessment tools and assistive devices where applicable;
2.4.5 Teachers should allow all learners to complete the assessment regardless of the time indicated on the assessment tool. They should collect the learners’ work at the end of the
assessment and return the materials to the headteacher;
2.4.6 At the end of the assessment, teachers shall be issued with the scoring guides by the headteacher at the specified time(s) and score the learners’ responses in adherence to the guidelines provided;
2.4.7 Teachers shall upload the learners’ scores on the KNEC assessment portal and hand over hard copies of the scoresheets and other related materials to the headteacher;
2.4.8 Teachers shall assist the headteacher to fill the online questionnaire by providing key information about learners.
2.5 Assessment of Learners with special needs and disabilities
The following are the arrangements put in place for learners with special needs and disabilities:
2.5.1 KNEC shall provide appropriate assessment tools for learners following the stage-based pathway;
2.5.2 KNEC shall adapt assessment tools for learners with special needs and disabilities (Hearing Impairment, Visually Impairment and Physical Disabilities) following the regular pathway for all classes.
It is important that teachers identify learners with physical disabilities and ensure that they are provided with the appropriate adapted assessment tools.
2.6 Scoring and uploading of learners’ assessment scores
The following procedure shall be used to score and upload learners’ scores after the assessment:
2.6.1 Scoring shall commence immediately after the administration of the assessment tools;
2.6.2 The scoring guides shall be released on the KNEC portal a day after the assessment of the tools;
2.6.3 Teachers shall singly or in collaboration with other teachers in the school, score the learners’ work guided by the scoring guides provided;
2.6.4 Uploading of the scores may be done online or offline;
2.6.5 After uploading the learners’ details and scores, the teacher responsible shall hand over the scoresheets to the headteacher.
2.6.6 The scoring and uploading process shall be completed not later than ten (10) days after completion of the assessment.
2. 7 Questionnaires
2.7.1 Apart from the assessment tools, the following questionnaires shall be filled:
i) Headteacher’s questionnaire;
ii) Learner’s questionnaire:
2.7.2 The learner’s questionnaire shall be administered to all learners in Grade 4 and Standard 8.
2. 7 .3 The teacher will key in the responses ofthe learners’ questionnaires on the LCBE Project, 2020 NASMLA platform .
2.8 Materials to be accounted for at the end of the assessment
At the end of the assessment, the headteacher shall be expected to keep the following documents:
2.8.1 Learners’ assessment tools;
2.8.2 Hard copies of score-sheets;
2.8.3 Any reports arising from the assessment.
3.0 ROLES OF FIELD OFFICERS
The following are the roles of the field officers from both Ministry of Education (MoE) and the Teachers Service Commission (TSC) who shall be involved in administration of the assessments:
3.1 Regional Director of Education (RDE)
The RDE is overall in charge ofthe successful conduct ofthe assessment in the region. The officer is answerable to MoE and by delegation to KNEC and is expected to coordinate the conduct of the exercise.
3.2 TSC Regional Director (TSC RD)
The TSC RD is answerable to the Teachers Service Commission (TSC) and by delegation to KNEC in ensuring that the teaching staff in the region conduct the assessment as expected.
3.3 County Director of Education (CDE)
The CDE is answerable to MoE and by delegation to KNEC for the successful conduct of the assessment and is expected to oversee the process within the County.
3.4 TSC County Director (TSC CD)
The TSC County Director is answerable to TSC and by delegation to KNEC for the conduct of the assessment in the County and is expected to oversee the conduct of the teaching staff during the assessment period.
3.5 Sub–County Director of Education (SCDE)
The SCDE is answerable to the CDE and by delegation to KNEC for the successful administration of the assessment in the Sub-County. The SCDE is expected to coordinate:
3.5.1 receipt and issue of all circulars from KNEC;
3.5.2 identification of new schools/schools whose details are not in the KNEC database and uploading of their details on the assessment portal;
3 .5 .3 identification of schools that closed down due to the COVID-19 pandemic and facilitate placement of the affected learners in other learning institutions to ensure that all learners are assessed;
3.5.4 briefing of headteachers and education officers in liaison with TSC Sub-County Director and KNEC officers (where applicable) on the assessment;
3.5.5 successful conduct of the assessment, which will require the following:
i) Internet connectivity;
ii) Working Digital Literacy Programm e (DLP) devices such as laptops, desktop computers, projectors, printers and any other equipment that facilitates ease of downloading of assessment tools and uploading of learners’ scores;
iii) Adequate and well ventilated classrooms;
iv) Secure storage for the headteacher to keep the assessment materials;
v) Adequate furniture for the learners and teachers;
vi) Compliance with the COVID-19 health and safety protocols in learning institutions;
3 .5 .6 downloading of assessment tools, uploading learners’ scores, filling of questionnaires and submission of related data to KN EC as expected;
3 .5. 7 provision of information regarding the assessment in their Sub-County;
3.5.8 provision of the required assistance to schools in case of any emerging challenges during conduct of the assessment;
3.5.9 reporting to the CDE on the conduct of the assessment.
3.6 Quality Assurance & Standards Officer (QASO)
The QASO is answerable to the SCDE and by delegation to KNEC for the successful administration of the assessment in the Sub-County. In liaison with the SCDE, the QASO is expected to:
3. 6 .1 ensure that all circulars from KNEC on the assessment are disseminated;
3.6.2 identify new schools within the Sub-County and ensure that their details are uploaded on the KNEC portal;
3.6.3 identify schools whose details are not in the KNEC database and upload their details on the assessment portal;
3.6.4 coordinate downloading of assessment tools, uploading of learners’ scores, filling of questionnaires and submission to KNEC which will require the following:
i) Internet connectivity;
ii) Working Digital Literacy Programme (DLP) devices such as laptops, desktop computers, projectors, printers and any other equipment that facilitates ease of downloading of assessment tools and uploading of learners’ scores;
iii) Adequate and well ventilated classrooms;
iv) Secure storage for the headteacher to keep the assessment materials;
v) Adequate furniture for the learners and teachers;
vi) Compliance with the COVID-19 health and safety protocols m learning institutions;
3.6.5 provide the required assistance to schools m case of challenges m the process of conducting the assessment.
3.7 TSC Sub-County Director (TSC SCD)
The TSC Sub-County Director (TSC SCD) is answerable to the TSC County Director and by delegation to KNEC for the successful conduct of the assessment in the Sub-County. The TSC SCD is expected to coordinate:
3. 7.1 receipt of all circulars on conduct of the assessment from KNEC;
3. 7 .2 supervision of the conduct of headteachers and teachers during administration of the assessment;
3.7.3 briefing of headteachers and education officers in liaison with the SCDE and KNEC officers (where applicable) on the assessment;
3.7.4 administration of the assessment in adherence to the TSC Code of Regulations for teachers; Code of Conduct and Ethics for teachers; and the KNEC guidelines on the Conduct ofthe School Based learning Assessments;
3.7.5 provision of information and any other support regarding the assessment of learners in their Sub-Counties.
3.8 Curriculum Support Officer (CSO)
The CSO is answerable to the TSC Sub-County Director and by delegation to KNEC for the successful conduct of assessment in the zone. The CSO is expected to:
3.8.1 disseminate information on the conduct of the assessment;
3.8.2 support headteachers to ensure availability of assessment tools for the learners and uploading of the assessment scores upon completion of the assessment;
3.8.3 monitor and support teachers within the zone and report any challenges to the TSC Sub County Director;
3.8.4 participate in the briefing of headteachers on the conduct of the assessment;
3.8.5 provide information and any other support regarding assessment in the zone.
3.9 Headteacher
The headteacher is responsible for ensuring that assessment in the school is conducted according to the KNEC guidelines. The headteacher is therefore expected to perform the following roles:
3 .9 .1 Providing accurate information on learners and other administrative aspects of the school;
3.9.2 Liaising with the SCDE (in the case of new schools/schools that are not in the KNEC portal) to be issued with a username and password by KNEC for purposes of accessing the assessment portal;
3.9.3 Briefing the teachers on the conduct of the assessment;
3.9.4 Ensuring that all learners are provided with the appropriate assessment tools;
3.9.5 Ensuring that the assessment is conducted in the normal school assessment setting;
3.9.6 Verifying and confirming that all learners are accounted for and that their biodata are accurately captured on the assessment portal (including details of learners with special needs and disabilities);
3.9.7 Ensuring that all those involved in the assessment adhere to the COVID-19 health and safety protocols;
3.9.8 Ensuring secure storage of assessment tools and all other related materials;
3.9.9 Handing over the assessment tools and scoring guides to the teachers at the appropriate times as stipulated on the assessment schedules (timetables);
3.9.10 Ensuring that all learners’ scores are accounted for at the end of the assessment by uploading their scores for all subjects/learning areas within the stipulated timelines and providing information on learners who are absent;
3.9.11 Ensuring secure storage ofthe hard copies of score-sheets and other assessment records;
3.9.12 Ensuring that all questionnaires are duly filled and submitted to KNEC;
3.9.13 Supervising the conduct of the assessment throughout the process to ensure adherence to guidelines;
3 .9.14 Liaising with their respective SCDE for assistance in case of any challenge;
3.9.15 Reporting to the SCDE on the conduct of the assessment.
3.10 Teacher
The teacher administering the assessment is expected to perform the following roles:
3 .10.1 Receive advance instructions for the conduct ofassessment from the headteacher (where applicable) and prepare appropriately;
3.10.2 Prepare the classroom(s) to be used for administration of the assessment; ;
3.10.3 Brief the learners on what is expected of them during the conduct of assessment;
3.10.4 Administer the assessment in accordance to the instructions provided for each tool and in adherence to COVID-19 health and safety protocols;
3.10.5 Receive the assessment tools and related materials from the headteacher
3 .10.6 Score and upload the learners’ details and scores on the assessment portal within the stipulated time and indicate learners who are absent as AB;
3 .10. 7 Hand over the scoresheets and other assessment materials to the headteacher.
4.0 REPORTING ON THE ASSESSMENT
The assessments are formative in nature and as such, teachers are expected to communicate the outcomes to individual learners and parents at the end of the assessment.
At national level, the outcomes of the assessments shall be used strictly for purposes of reporting on possible learning gaps and the effect of COVID-19 pandemic on learning with a view to inform policy on interventions that need to be put in place to mitigate the effects.
The outcomes shall therefore not be used for purposes of ranking or any other comparison of learners or schools.
Good job keep it up
Why put scores per question it would have just been total score.
grade four tab is not responding/inactive
Up today the knec portal not efficient. In fact the whole of this weak what is wrong?
Keying in score per question is very cumbersome. Imagine one having 100 candidates. Login into the portal is another uphill task.
Am trying to upload results but the message am getting is error or no service.Whatd is wrong?
I can see good positive work when it comes to this type of learners assessment.
Keying in The online assessment results is convenient but network system is slowing the task .
I have finished the offline line uploading on the excel sheet and I’m trying to upload online but is not responding know its the fourth day since I started the uploading please assist want to meet the dead line
The system is not responding even now because what I can see “processing please wait ” have been waiting for more than six hours whats up????
i have finished uploading offline but the problem is uploading it has taken century .please assist
The system is not receiving excel worksheet scores
Is indicating processing please wait
Correct the system so that we can upload
Have tried both ,using offline and on line but not responding,,l don’t know what might be the problem.
kindly help us upload the offline excel result its now the forth day but it still not responding. what can I do time is running swiftly and I want meet the deadline.
on grade 4 , after entering the data fully , it only save a quarter of the data entered. kindly help.
having the same problem..this system is a mess.
Why introduce things that are not working turning us teachers into clerks when your system is behaving this way surely? Imagine having 300 candidates and the work is not uploading ? when are we going to teach ? we are tired.
Can’t upload the outcomes..The system keeps on telling me Processing..Please wait. When will we be able to upload without any difficulties? When is the deadline of uploading??
I personally interested in this assessment method.What I KINDLY request the management is to take the necessary measures the work on this issue of not loading waiting for one pupil’s data to be uploaded for like half an hour while online is hefty and demands more money from parents:This method ought to have been government funded…..
downloaded the offline excel sheet but trying t o upload it ni noma,pliz rekebisheni your system
Its hectic! Uploading results is taking a whole century. Upgrade the system. It seems like its overwhelmed
stressful and discouraging portal.please give more time.
Kindly update the servers so that we are able to upload the results, the network is so slow even if it is done late at nigh or still extend the deadline
kindly someone should act swiftly to address the issues we are facing . This thing is a nightmare. HOW COMES RESULTS CANNOT BE UPLOADED ONLINE
I have tried several times to upload Excel score sheet after filling in the the scores for each subject but it remains stating ………..Processing please wait. whats wrong are we entering the marks wrongly?
Results cant be uploaded both online and offline. When is the deadline?
When trying to to upload it just say something went wrong.Upgrape this system or make announcement to leave this process no need of straining for nothing.
processing please wait,i have waited now 4 two days.no result the system does not uplaod the score templete
I was successfully uploading scores for std 8 till 29th when the portal started misbehaving. Up to now haven’t uploaded social for std 8 and all grade 4 assessment scores. It only chew a lot of data bundles but no positive result. I tried almost five different browsers but the problem of processing “please wait” persist. If something is to be done, let them do it asap so that we relieve ourselves from this stress.
i have tried to upload offline excel but no respond plz correct the system
upto today knec portal not efficient.still so hard to upload the results.
who is here to respond to these complains. this work is tiresome i mean the system is non responsive
FILL OFFLINE USE THE EXCEL SHEET PROVIDED TO DO THAT THEN WAIT FOR SYSTEM TO BE OK THEN UPLOAD
when do we expect the system to be ok or for how long should we wait given the time line
So, when might the system be ready and the teachers been given 10 days to submit the work, days are counting
Or will they add some time for the work??
I have encountered the same problem,the work is tiresome and the system is non responsive.Please respond and advise accordingly
THE SYSTEM HAS A PROBLEM UP TO NOW NOT ABLE TO UPLOAD std 4 marks
Hello Knec the sytem say wait processing and it never responds. It is taking forever even after we decided to go for offline because online upload is ectic. Please help and ad more time. teachers here in mashinani did not have the it skills and they brought their work late. The dydtem is realy slow not even slow but it is not showing signs of working. Look at the time of my posting it is midnight because I taught it wold work. Is there any one listening. ??????????????????????????????
SHED SOME LIGHT ON THIS ISSUE THE SYSTEM IS JUST MESSY
the system administrator kindly notify when the error is solved ,,the load is piling day by day….the limit of severs should also be increased
Just embarrassed. I have done the offline template but it can’t upload. Processing. Please wait till when
Surely it’s too discouraging when the results can’t be uploaded wholesomely thus spending time on one script.knec kindly sort us out.
it looks like it is a disaster KNEC Should be doing something on this ,work on your server’s …..
WHEN IS THE DEADLINE FOR THE UPLOADING OF THE RESULTS ON THIS POOR KNEC LCBE PORTAL???
NO DEADLINE FOR NOW
Thanks for tha information, i have tried all i could but nothing doing, now i know but fiiling data offline is cumbersome,improve on the system fast to allow me do it online.
KIPKEMOI BENJAMIN – KITU KUBWA FROM BOMET COUNTY.
When are the going to improve the network
I completed filling all offline score sheets for grade 4 and class 8 on and in time.
The challenge has been uploading the sheets. The web states; Processing-please wait………..this has taken hours and days. Nothing is forthcoming. unlocking the snag is on your part. Kindly unlock these problems.
I have tried through these browsers: Chrome, Mozilla, Opera, MSN and FireFox. All is in vain
Consquences of employing inefficient IT young and fresh from college with powerful paper work.
did you ever knew that 70% of hackers are dropouts??? and are IT experts?
Grade 4 uploading, but display few questions. what is the problem. with std 8 its now okay
is offline uploading working for any of you yet?
grade four uploading is a problem ,when saving it displays the text sorry please try again,solve the matter because we are wasting time and resources
When inputting the answers online it displays the text ”something went wrong.please try again later”solve this issue
Hi, knec-lcbe portal,, while uploading the results offline/online the system keep on saying processing…please wait. kindly check on your server’s …this grade four uploading is hectic,since last week. kindly check on your systems please and solve the issue.
This knec system is cousing alot of problems,it is consuming alot of bundles just the way a hungry dog goes for meat. Try to improve or sack those experts working there.
Please help us rectify the problem with the server,i tried uploading since yesterday but the message am getting is, “processing,please wait”
Knec assessment upload system is a non-starter. Just why the hell did you launch a program that you can not manage effectively. Is there any hope of this system working in the near future?
BEEN UPLOADING FOR THE LAST TWO WEEKS AGO BUT ….PROCESSING. PLEASE WAIT………WHAT IS THE PROBLEM SINCE THEN TO DATE???
The system is not working on grade 4 but std 8 is ok
How did you manage to upload please?
Surely why is no one responding to this main issue being raised?up to now i haven’t succeeded to upload any and deadline is approaching fast.What do you expect us to do?hadi tunasacrifice usingizi kujaribu usiku but all in vain…this is totally unfair.
ICT team,you are totally letting us down.
Even class 8 upload not working. Only direct class 8 data input is being accepted. Still no hope for grade 4 but since no deadline is given just keep on trying at tortoise speed
Okey
please improve on system for standard 4 upload. both excel and real time upload is not going through.
i stayed the whole night for two days trying to upload the results, nothing seems to work, knec kindly help us
STANDARD EIGHT ONLINE UPLOADING IS OK, NOW THE PROBLEM IS THE UPLOADING OF GRADE 4, BOTH OFFLINE AND ONLINE.
KNEC, KINDLY, BEHAVE!!
kindly check offline uploading ,we had already done offline files waiting for upload
watu wa offline , we are waiting for the system to respond so that we can upload, KNEC ICT team set things in order.
grade 4 upload is not going through. who is here to respond to our complains ? why is it taking too long to give a feedback
grade 4 uploading isn’t working.Please do something.We can’t be stressing ourselves day and night