THE NATIONAL TREASURY & ECONOMIC PLANNING
PUBLIC NOTICE
FINAL MONTH FOR PENSIONER SELF-REGISTRATION
Attention all pensioners and dependants receiving monthly pension payments from The Pensions Department of The National Treasury!
The Pensioner Self-Registration that commenced on 5th December 2024 has now entered its final month. The registration period closes on 28th February 2025.
A majority of pensioners have already registered—if you have not yet done so, this is your last chance!
Ensure your details are up to date to avoid any disruptions to your pension payments.
How to Register
1. Online Registration: Navigate to the E-citizen Portal, log-in and follow the self-registration process under the Pensions Department, National Treasury.
2. In-Person Assistance: Visit any Huduma Centre, Treasury Pensions Department office, or designated registration agent for help.
Need Help?
For assistance, you can:
- call 0202240779 or 0203316265 or 0709259726 or 0709259727 or 0730837726 or 0730837727
- Email pensions@treasury.go.ke
- Visit the nearest Huduma Centre or Pensions Office
Act now—don’t wait until the last minute! Register before 28th February 2025 to secure your pension benefits.
Director of Pensions
National Treasury & Economic Planning
PENSIONERS SELF REGISTRATION EXERCISE
START DATE 05-12-2024 END DATE 28-02-2025
As part of the ongoing Public Service Pension Administration Reforms the National Treasury officially launched an online Pensioner Self Registration Portal on 5th December 2024.
The portal is hosted on the e-Citizen platform under the National Treasury – Pensions Department services.
Following the launch all pensioners and dependants in receipt of monthly pension administered by the Pensions Department are required to register themselves by 28th February 2025 for continued remittance of their monthly pension.
The registration targets pensioners in the category of retired:
- State Officers
- Civil Servants
- Teachers who are former employees of TSC
- Police, Prisons and National Youth Service Officers
- Military officers and
- Dependants of deceased pensioners
In order to register, a pensioner or dependant is required to have a valid email address, mobile telephone number, KRA pin number and an eCitizen account.
Documents required to upload during the registration include scanned pdf copies of;
- National ID (both front and backside)
- Bank or SACCO ATM card of your pension disbursement account (face side only with name and A/C No. clearly legible)
- Birth certificates for children
- Death certificates for principal pensioners and
- Tax exception certificates for PWD where applicable
A step by step guide on the registration process has been provided on the portal.
If you require assistance with the registration, raise support request on the portal or visit the nearest Huduma Centre.
The online pensioner self registration can be done 24/7 using a mobile smartphone or desktop/laptop computer from any location.
Michael A. Kagika, EBS
SECRETARY/ DIRECTOR PENSIONS
Contact Address
Pensions Department
Bima House
P.O. Box 20191 – 00200 Nairobi
Email: pensions@treasury.go.ke
Telephone: 0202246714, 0202240779, 0203316265, 0709259726, 0730837726
